Returns & Exchanges
At Poppy Lissiman, we want you to love your purchase; however, if you are not completely satisfied, we offer returns on full-priced items within 14 days of delivery. Please ensure all items are returned in their original condition, unused, and with all protective packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original dust bags and branded boxes to ensure they are protected during transit.
Label and Post
Generate your prepaid shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized postage location.
Refund Processing
Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing